Also known as: Zinc Group; The Zinc Group; Zinc
Zinc Group Ltd is an FCA-authorised debt collection agency based in Stratford-upon-Avon, incorporated 12 December 2008. The company collects consumer arrears on behalf of client creditors but does not purchase debt. It is a Credit Services Association member (CSA #692). Zinc Group works with leading financial institutions, utilities, telecoms companies, public sector organisations, and insurers. The company has an unusually high Trustpilot score for a DCA, averaging 4.5 stars across over 217 reviews.
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Third-party debt collection on behalf of financial institutions, utilities, telecoms, public sector, and insurers; does not purchase debt
Trading names and group notes
FRN 707187 — some sources indicate this may be registered to Complete Credit Consultancy Limited as the parent authorised entity with Zinc Group Ltd operating under it. Further verification against live FCA register recommended.Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
4.5
Approx. 217 reviews
Other review and social proof
Credit Services Association member (CSA #692); positive Trustpilot reviews cite named staff members and understanding approach; no debt purchasing — collections only on behalf of clients
Overall public sentiment
Positive — 4.5 stars on Trustpilot from approximately 217 reviews, which is exceptional for a debt collection agency. Customers praise individual staff members by name, noting professional and supportive approach. Some negative reviews regarding unwanted contact and disputed debt validity.
Review sources
Source URLs
Date checked
2026-06-05
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