Lender DetailsVery Group Financial Services Limited
Buy Now Pay Later

Very Group Financial Services Limited

Also known as: Very; Littlewoods; Very Pay

Very Group Financial Services Limited is the consumer credit arm of The Very Group, one of the UK's largest online retail and financial services groups. The Very Group operates the Very and Littlewoods digital retail brands, offering integrated credit products allowing customers to spread payments across purchases. The group was formerly known as Shop Direct, and traces its heritage to the Littlewoods catalogue empire. In November 2025, The Carlyle Group completed an acquisition of The Very Group. The group is headquartered in Liverpool and employs thousands of people.

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Contact details

Websitehttps://www.very.co.uk / https://www.theverygroup.com
PhoneNot verified
EmailNot verified (customer contact via website only)
Registered addressFirst Floor, Skyways House, Speke Road, Speke, Liverpool, L70 1AB, United Kingdom

Visit Very Group Financial Services Limited website ↗

Regulatory and company information

FCA Firm Reference NumberNot verified (FCA FRN for Very Group Financial Services Limited not confirmed from public sources)
FCA statusNot verified (assumed authorised for consumer credit; FRN not confirmed from public sources)
Companies House number11905933 (Very Group Financial Services Limited); 04730752 (The Very Group Limited — parent holding company)
Company statusActive (Private Limited Company, incorporated 26 March 2019, SIC 64929 and 64999)
Parent companyThe Very Group Limited (04730752) — acquired by The Carlyle Group Inc. in November 2025

What they do

Main products and services

Retail credit accounts (Very Pay buy-now-pay-later and interest-bearing credit); online retail across fashion, electricals, home and garden, toys; Littlewoods brand catalogue credit; credit management and collections

Trading names and group notes

The Very Group Limited (04730752) is the holding company (formerly Shop Direct Limited, formerly March UK Limited). Very Group Financial Services Limited (11905933) is the credit entity incorporated in 2019. The Carlyle Group acquired The Very Group in November 2025. The group previously operated Littlewoods Ireland separately.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.0

approximately 200,000 (very.co.uk Trustpilot profile) reviews

Other review and social proof

Trustpilot profile at trustpilot.com/review/www.very.co.uk. Reviews.io profile shows 1,723 reviews.

Overall public sentiment

Mixed. Customers praise wide product range, convenient credit facility, and delivery speed. Negative reviews highlight issues with credit account management, disputed charges, high interest rates on revolving credit, and difficulties resolving customer service complaints. Volume of reviews (200,000+) indicates scale of customer base. Sentiment generally mixed for retail credit operations.

Sources and checks

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Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.

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