Lender Details›Klarna Bank AB (UK operations)
Buy Now Pay Later

Klarna Bank AB (UK operations)

Also known as: Klarna; Klarna Financial Services UK Limited

Klarna is a Swedish fintech providing BNPL and payment services globally. In the UK, Klarna Financial Services UK Limited holds FCA authorisation. It operates a major shopping app and integrates with thousands of UK retailers.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Contact details

Websitehttps://www.klarna.com/uk
PhoneNot verified
EmailNot verified (contact via app/web portal)
Registered addressUK Branch: 10 York Road, London, SE1 7ND (Klarna Financial Services UK Ltd, company number 14290857)
Customer contact address10 York Road, London, SE1 7ND

Visit Klarna Bank AB (UK operations) website ↗

Regulatory and company information

FCA Firm Reference Number987889 (Klarna Financial Services UK Ltd — consumer credit); 987816 (payment services)
FCA statusAuthorised (Klarna Financial Services UK Ltd)
Companies House number14290857 (Klarna Financial Services UK Ltd); FC035870 (Klarna Bank AB overseas company); BR020956 (UK Branch establishment)
Company statusActive
Parent companyKlarna Bank AB (publ) (Sweden)
Check FCA Register ↗Check Companies House ↗

What they do

Main products and services

Buy Now Pay Later (BNPL) — Pay in 3; Pay in 30 days; Klarna Card; Financing plans; Price comparison / shopping app

Trading names and group notes

Parent: Klarna Bank AB (publ), Sweden. Listed on NYSE in July 2025. The UK regulated entity transitioned from the EU passport to UK authorisation post-Brexit.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.1

~540,000+ reviews

App Store

4.9 (Apple App Store, as at 2024)

Google Play

4.6

Other review and social proof

Capterra reviews available; G2 reviews available

Overall public sentiment

Generally positive on Trustpilot and app stores. Negative themes include refund delays (40-50% of complaints), customer service quality post-AI-only experiment (reversed in late 2025), and account restrictions.

Review sources

https://uk.trustpilot.com/review/klarna.comhttps://www.klarna.com/uk/klarna-app/

Sources and checks

Source URLs

https://find-and-update.company-information.service.gov.uk/company/14290857https://find-and-update.company-information.service.gov.uk/company/FC035870https://register.fca.org.uk/s/firm?id=0014G000034xKs5QAEhttps://www.klarna.com/uk/about-us/

Date checked

2026-06-05

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