Lender DetailsVanquis Bank Limited
Credit Card Provider

Vanquis Bank Limited

Also known as: Vanquis; Moneybarn (sibling brand); Snoop (sibling brand)

Vanquis Bank Limited is a specialist UK bank focused on providing credit products to customers with limited or impaired credit histories. It is a subsidiary of Vanquis Banking Group plc (formerly Provident Financial Group), a company with over 130 years of history. Vanquis issues credit cards, personal loans and accepts retail deposits, operating from Bradford.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, checking possible benefit areas, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — £4.99/month

Contact details

Websitehttps://www.vanquis.co.uk
Phone0330 099 3002; card activation 24/7: 0800 781 9660
EmailNot verified
Registered address5 Godwin Street, Bradford, BD1 2AH

Visit Vanquis Bank Limited website ↗

Regulatory and company information

FCA Firm Reference Number221156
FCA statusAuthorised
Companies House number02558509
Company statusActive
Parent companyVanquis Banking Group plc (Companies House 00668987, formerly Provident Financial plc)

What they do

Main products and services

Credit cards, personal loans, retail deposits (savings), vehicle finance (via Moneybarn), personal finance management (via Snoop)

Trading names and group notes

Vanquis Banking Group plc (formerly Provident Financial plc) is the listed parent group. Vanquis Bank Limited (02558509) is the main banking subsidiary. Moneybarn provides vehicle finance and Snoop provides free credit score and financial management tools under the same group umbrella.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.3

Approx. 42,900 reviews

Other review and social proof

Trustpilot: 4.3/5 from ~42,900+ reviews; FCA Final Notice issued 2018 (reference in FCA publication); Smart Money People: smartmoneypeople.com/vanquis-reviews/products; Fairer Finance: fairerfinance.com/ratings/brands/vanquis-bank; Reviews.io: ~40 reviews; Google Play app: com.vanquis.app (Vanquis Credit Card); Apple App Store available; Vanquis Banking Group PLC listed on London Stock Exchange

Overall public sentiment

Vanquis Bank holds a solid Trustpilot score of 4.3/5 from approximately 42,900 reviews, reflecting broad customer satisfaction particularly for enabling credit access to underserved customers. Mixed reviews include some complaints about customer service response times and technical issues. The bank received an FCA Final Notice in 2018 for historical mis-selling practices.

Sources and checks

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

£4.99/month. Cancel anytime.

Other Credit Card Provider companies