Lender DetailsSainsbury's Bank plc
Other Consumer Finance

Sainsbury's Bank plc

Also known as: Sainsbury's Bank

Sainsbury's Bank plc was a UK retail bank offering credit cards, loans, savings and insurance. In May 2025, its credit card, personal loan and savings portfolios were transferred to National Westminster Bank plc under a Part VII banking business transfer scheme. NatWest and Sainsbury's announced a new embedded finance partnership in April 2026 to bring new financial products to Sainsbury's customers via the Nectar loyalty programme.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

Want to feel clearer about your money?

Ask Fin gives you simple tools for budgeting, spotting savings, checking possible benefit areas, exploring income ideas and building better money habits. General guidance only — not regulated advice.

Start with Ask Fin — £4.99/month

Contact details

Websitehttps://www.sainsburysbank.co.uk
Phone0345 366 7005 (credit cards via NatWest); 0345 366 7006 (loans/savings via NatWest)
EmailNot verified
Registered address33 Charterhouse Street, London, EC1M 6HA
Customer contact addressAccount queries now via NatWest: credit cards 0345 366 7005; loans/savings 0345 366 7006

Visit Sainsbury's Bank plc website ↗

Regulatory and company information

FCA Firm Reference Number184514
FCA statusAuthorised
Companies House number03279730
Company statusActive (legal entity remains; core banking business — credit cards, loans, savings — transferred to NatWest Group on 1 May 2025. Insurance, ATMs and travel money remain with Sainsbury's Bank / J Sainsbury plc.)
Parent companyJ Sainsbury plc (retail parent); NatWest Group acquired core banking portfolios May 2025

What they do

Main products and services

Insurance, ATMs, travel money (retained); credit cards, loans, savings now operated by NatWest under NatWest/Nectar brand partnership. New NatWest Nectar credit card and savings products announced for H2 2026.

Trading names and group notes

Post-transfer, Sainsbury's Bank plc no longer operates core banking. New products (NatWest Nectar credit card, savings, loans) will be distributed through Sainsbury's channels from H2 2026 under a white-label partnership with NatWest Boxed.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

4.2

Approx. 17,300 reviews

Other review and social proof

Trustpilot rank: #37 of 49 in Bank category; Review count varies ~17,274–17,300 across Trustpilot pages; Transfer scheme information at sainsburysbank.co.uk/transfer-scheme

Overall public sentiment

Sainsbury's Bank held a solid 4.2/5 Trustpilot rating. The transfer to NatWest in May 2025 created some customer uncertainty and service disruption. Post-transfer sentiment is mixed with some customers unsatisfied with the transition experience, though the new NatWest partnership aims to restore product access for Sainsbury's shoppers from H2 2026.

Sources and checks

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

£4.99/month. Cancel anytime.

Other Other Consumer Finance companies