Lender DetailsIntrum UK Finance Limited
Debt Collector

Intrum UK Finance Limited

Also known as: Intrum; Intrum UK; 1st Credit (legacy)

Intrum UK Finance Limited is the UK debt portfolio holding entity of Intrum AB, one of Europe's largest credit management companies. The servicing entity is Intrum UK Limited. Intrum absorbed 1st Credit and other UK businesses.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Contact details

Websitehttps://www.intrum.co.uk
PhoneNot verified
EmailNot verified
Registered addressThe Omnibus Building, Lesbourne Road, Reigate, Surrey, RH2 7JP

Visit Intrum UK Finance Limited website ↗

Regulatory and company information

FCA Firm Reference NumberIntrum UK Limited: 718918; Intrum UK Finance Limited: 04140507 (Companies House); FCA FRN for Finance Ltd entity: Not verified separately
FCA statusAuthorised (Intrum UK Limited, FRN 718918)
Companies House number04140507
Company statusActive
Parent companyIntrum AB (Sweden, listed on Nasdaq Stockholm)

What they do

Main products and services

Debt purchase; Debt collection; Debt servicing; Credit management services

Trading names and group notes

Part of Intrum AB (Sweden). Intrum acquired 1st Credit (UK) and various other portfolios. The Reigate office is the UK operational hub.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

Not verified (Intrum UK page shows ~178 reviews; overall score not confirmed)

~178 reviews

Overall public sentiment

Mixed. Some customers praise polite and helpful staff. Negative reviews cite GDPR complaints, unfair treatment, and compliance concerns.

Sources and checks

Want to feel clearer about your money?

Ask Fin gives you simple money tools for budgeting, spotting savings, checking possible benefit areas and building better money habits. General guidance only — not regulated financial advice.

Start with Ask Fin

£4.99/month. Cancel anytime.

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