Lender Details›Santander UK plc
Bank

Santander UK plc

Also known as: Santander; Santander UK

Santander UK plc is a major UK retail and commercial bank. In April 2026 it completed its £2.65bn acquisition of TSB Banking Group plc from Banco Sabadell (Spain), making it the UK's third largest high-street bank by customer numbers. It is a wholly owned subsidiary of Banco Santander S.A. via the UK holding structure.

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Contact details

Websitehttps://www.santander.co.uk
Phone0800 389 7000
EmailNot verified
Registered address2 Triton Square, Regent's Place, London, NW1 3AN

Visit Santander UK plc website ↗

Regulatory and company information

FCA Firm Reference Number106054
FCA statusAuthorised — PRA-regulated. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Companies House number02294747
Company statusActive — Completed acquisition of TSB Banking Group plc on 30 April 2026 (£2.65bn all-cash). TSB Bank plc now a wholly owned subsidiary pending Part VII integration into Santander UK plc (expected H1 2027).
Parent companySantander UK Group Holdings plc (08700698); ultimate parent Banco Santander S.A. (Spain)
Check FCA Register ↗Check Companies House ↗

What they do

Main products and services

Personal current accounts; savings accounts; mortgages; personal loans; credit cards; business banking; corporate banking

Trading names and group notes

Parent: Santander UK Group Holdings plc (08700698). Ultimate parent: Banco Santander S.A. (Spain). TSB acquisition completed 30 April 2026 following PRA approval (19 March 2026) and ECB approval (14 April 2026). TSB Bank plc (SC095237) now wholly owned subsidiary. Part VII transfer of TSB business into Santander UK plc expected H1 2027.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

1.9

10000 reviews

App Store

4.6

Google Play

4.4

Other review and social proof

Which? Customer Score: 50%; Smart Money People: 3.5/5; FSCS protected deposits up to £85,000; TSB acquisition press coverage confirms combined ~28m customers

Overall public sentiment

Poor on Trustpilot (1.9/5). Negative reviews cite account closures, mortgage servicing issues, and customer service delays. App store ratings considerably higher. Post-TSB acquisition sentiment monitoring ongoing.

Review sources

https://uk.trustpilot.com/review/www.santander.co.uk

Sources and checks

Source URLs

https://find-and-update.company-information.service.gov.uk/company/02294747https://register.fca.org.uk/s/firm?id=001b000000MfFYLAA3https://www.santander.co.uk/personal/TSB-acquisitionhttps://www.londonstockexchange.com/news-article/SANB/cash-acquisition-of-tsb-banking-group-plc/17572920

Date checked

2026-06-05

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