Also known as: Mobilize Financial Services; Mobilize Financial Services UK; Renault Finance; Nissan Finance; Dacia Finance; Alpine Finance; mobilize-fs.co.uk; nissan-fs.co.uk
RCI Financial Services Limited (trading commercially as Mobilize Financial Services UK since 2022) is the UK captive finance company for Renault Group brands, providing finance and insurance solutions for Renault, Dacia, Nissan and Alpine vehicles. Incorporated 15 January 1997 (originally as Shellgrove Limited, then Nissan Finance (GB) Limited from February 1997, then RCI Financial Services Limited from March 2007). Rebranded from RCI Financial Services to Mobilize Financial Services UK in 2022, aligning with Renault Group's Mobilize mobility brand. UK subsidiary has 420+ employees at Rickmansworth. Also operates RCI Bank UK Limited (a separate FCA-authorised digital savings bank since 2015) at the same address. Managing Director: Brian Williams. Renault U.K. Limited is an appointed representative of RCI Financial Services Limited.
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Personal Contract Purchase (PCP); Hire Purchase (HP); Personal Contract Hire (PCH); Fleet and business finance; Electric vehicle finance (E-Volve Saver linked); Car insurance; GAP insurance; Savings products (via RCI Bank UK Limited — separate FCA-authorised entity); Dealer finance (stock funding)
Trading names and group notes
Previous company names: Nissan Finance (GB) Limited (Feb 1997–Mar 2007), Shellgrove Limited (Jan–Feb 1997). UK subsidiary websites: mobilize-fs.co.uk, nissan-fs.co.uk, rcibank.co.uk. RCI Bank UK Limited is a separate FCA-authorised entity (FRN available on FCA register: 0010X00004ETMPoQAP). Global group parent is RCI Banque SA, headquartered in Boulogne-Billancourt, France — now trading globally as Mobilize Financial Services. 60-year history in UK. Great Place to Work for Women award — 5 consecutive years as of 2025. 420+ UK employees. Subject to FCA motor finance DCA investigation and PS26/3 redress scheme (Renault/Nissan/Dacia branded agreements under contractual tie exclusion for same-brand dealer relationships; DCA grounds apply fully).Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.
Trustpilot
1.2 (rcifinancialservices.co.uk legacy profile — 'Bad')
approx. 68 (legacy rcifinancialservices.co.uk profile); mobilize-fs.co.uk profile also present with approx. 53 reviews reviews
Other review and social proof
FCA FRN 312330 confirmed via FCA register search; Companies House status Active (confirmed); ICO registration number Z4960788 (confirmed at ico.org.uk); Finance and Leasing Association (FLA) member (confirmed at fla.org.uk/members-directory/mobilize-financial-services/); Birdeye profile: 249 reviews for Mobilize Financial Services UK; Great Place to Work for Women award — 5 consecutive years (2021–2025); Gender Pay Gap report published annually; LinkedIn global group: linkedin.com/company/mobilize-fs; Twitter/X: @Mobilize_FS; YouTube channel present; Renault U.K. Limited is an appointed representative; RCI Bank UK Limited (FRN on FCA register) operates savings products at rcibank.co.uk; FCA warning issued about clone site rci-uk.com (confirmed not affiliated); Subject to FCA PS26/3 motor finance redress scheme
Overall public sentiment
Legacy Trustpilot profile (rcifinancialservices.co.uk) rated 'Bad' at 1.2 stars from approx. 68 reviews — common complaints include poor communication, inconsistent customer service responses, and end-of-contract vehicle inspection disputes. Newer mobilize-fs.co.uk Trustpilot profile has limited reviews. Glassdoor employee reviews are broadly positive. FCA clone-site warning issued (unrelated fraudulent site).
Source URLs
Date checked
2026-06-05
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