Lender DetailsFCE Bank PLC
Motor Finance

FCE Bank PLC

Also known as: Ford Credit; Ford Credit Europe; Ford Money; Ford Motor Credit; Ford Business Centre

FCE Bank PLC is a UK-incorporated public limited company and European banking subsidiary of Ford Motor Credit Company (a wholly owned subsidiary of Ford Motor Company, USA). Incorporated 3 September 1963 as Ford Motor Credit Company Limited; renamed Ford Credit PLC in 1991, Ford Credit Europe PLC in 1993, and FCE Bank PLC in 1998. FCE Bank received its UK banking licence in 1997. Provides consumer and business motor finance under the 'Ford Credit' and 'Ford Credit Europe' trading names, and retail savings products under the 'Ford Money' trading name. Principal UK customer contact via ford.co.uk/finance. Dual-regulated by PRA and FCA. Subject to FCA motor finance DCA investigation and PS26/3 redress scheme.

General guidance only. Information on this page is for general reference and should be verified with the company directly, via the FCA Register, or Companies House before relying on it. Ask Fin does not provide regulated financial, debt, or legal advice. Fields marked “Not verified” have not been independently confirmed.

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Contact details

Websitehttps://www.fcebank.com
Phone0345 712 5490
EmailNot verified (no single general customer email publicly listed; contact via ford.co.uk/finance)
Registered addressFCE Bank PLC, Arterial Road, Laindon, Essex, England, SS15 6EE
Customer contact addressFCE Bank PLC, Arterial Road, Laindon, Essex, SS15 6EE

Visit FCE Bank PLC website ↗

Regulatory and company information

FCA Firm Reference Number204469
FCA statusAuthorised by the Prudential Regulation Authority (PRA) and regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (FRN 204469)
Companies House number00772784
Company statusActive
Parent companyFord Motor Company (USA) — European banking subsidiary of Ford Motor Credit Company LLC

What they do

Main products and services

Personal Contract Purchase (PCP); Hire Purchase (HP); Personal Contract Hire (PCH); Fleet and business finance; Ford Money savings accounts (Easy Access, Fixed Term, Cash ISA); Dealer floor plan finance; Commercial vehicle finance; Red Carpet Lease; Options (Ford's PCP product)

Trading names and group notes

Previous company names: Ford Credit Europe PLC (1993–1998), Ford Credit PLC (1991–1993), Ford Motor Credit Company Limited (1963–1991). Operates across multiple European markets from its UK base. Ford Money savings brand (fordmoney.co.uk) targets retail savers with Easy Access, Fixed Term and Cash ISA accounts. FCA has issued warning about fraudulent clone site fordmoneysavers.com (not affiliated). PRA-authorised bank. Member of the Finance and Leasing Association (FLA). Ford Credit Europe operates a pan-European investor relations and ABS programme from the Laindon headquarters.

Reviews and public sentiment

Review scores are third-party public indicators only. They are not proof of FCA compliance, product quality, or suitability for your circumstances.

Trustpilot

Not verified (no dedicated Ford Credit / FCE Bank Trustpilot profile; Ford Money has approx. 477 reviews with mixed sentiment)

Not verified (Ford Money at fordmoney.co.uk: approx. 477 reviews) reviews

Other review and social proof

FCA FRN 204469 confirmed (PRA-authorised, FCA-regulated); Companies House status Active (public limited company, confirmed); FCA warning issued re fraudulent clone site fordmoneysavers.com (confirmed not FCE Bank); Finance and Leasing Association (FLA) member; Ford Money Trustpilot profile at uk.trustpilot.com/review/fordmoney.co.uk (~477 reviews, mixed sentiment); Ford Money savings accounts reviewed on finder.com and tradersunion.com; CompareB anks.co.uk FCE Bank profile; thebanks.eu FCE Bank profile (Bank ID 14339); FordPass app available for account management; Ford Money phone: 0345 744 0022 (savings); Ford Credit customer phone: 0345 712 5490; Subject to FCA PS26/3 motor finance redress scheme for DCA agreements

Overall public sentiment

No dedicated Ford Credit Trustpilot profile. Ford Money savings product reviews are mixed — positive for competitive rates and easy online access; negative themes include lack of standard sort code/account number, slow transfers, and customer service accessibility. Ford Credit motor finance complaints are primarily handled via Ford UK complaint processes. Active DCA claims management activity.

Sources and checks

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